Terms of Service
Last updated: October 26, 2026
These terms cover PlateWise, provided by The Sky Bringup, LLC. By using the app, you agree to these terms and our Privacy Policy. Contact [email protected] with questions.
Estimates for everyday food logging
PlateWise estimates meal components and calorie ranges from a photo and an optional note you choose to submit. You check the components and portions before saving a meal. Photos cannot reveal every ingredient, cooking method, or serving size. AI results and food comparisons can be incomplete or wrong.
PlateWise is for adults aged 18 and over. It provides general information, not medical advice, a diagnosis, treatment, an allergy safety check, or a clinical nutrition plan. Do not rely on it to manage diabetes, an eating disorder, allergies, pregnancy, or another medical condition. Ask a qualified professional about your individual needs.
Your photos and notes
Submit only content you own or have permission to use. Do not include unnecessary personal information about yourself or anyone else. You retain your rights in your content and allow us and our service providers to process it to deliver the estimate and operate the service as described in our Privacy Policy. Do not use the service unlawfully, abuse access controls, or interfere with other users.
Snaps and Premium
- An eligible first installation receives 5 starter snaps. Each successful AI estimate, including a requested re-estimate, uses 1 snap. Manual meal entry is free.
- Weekly Premium includes 15 snaps per weekly billing period. Monthly Premium includes 50 snaps per monthly billing period. Premium also unlocks the week view while access is active.
- Extra packs contain 20 or 60 snaps. Purchased pack snaps do not expire. Access requires the device or account records that hold the balance.
- USD reference prices are $2.99 weekly, $7.99 monthly, $2.99 for 20 snaps, and $6.99 for 60 snaps. The App Store or Google Play purchase sheet shows the applicable local price, taxes, billing period, and terms before you confirm.
- AI access is limited to the snaps available in your balance. Premium does not provide unlimited AI estimates.
Renewal, cancellation and refunds
Subscriptions renew automatically unless canceled through the store. Cancel in your Apple or Google Play subscription settings before the store's renewal deadline. Deleting PlateWise or requesting account deletion does not cancel a subscription. Store rules govern billing, cancellation, refunds and eligible restoration. Consumable packs and device-only data may not be restored in the same way as a subscription.
For Apple subscriptions, see Apple's cancellation instructions. For Google Play, see Google Play's subscription instructions. Apple's Standard Licensed Application End User License Agreement also applies to the iOS app where applicable.
Local diary and deletion
Your saved diary is stored on your phone, rather than synchronized by PlateWise. Your operating system may include app data in its backups. Keep any records you need before clearing the diary or removing the app. See Account Deletion for service records and local data options.
Availability and responsibility
We work to keep PlateWise available, but cannot promise uninterrupted access or accurate AI output. Features may change, and network or provider outages may prevent estimates. To the extent permitted by law, the app is provided as available and we are not liable for indirect losses from use of estimates, outages, or loss of local data. Nothing in these terms removes mandatory consumer rights or liability that cannot lawfully be excluded.
Changes and contact
We will update this page when these terms change. Material changes will be communicated where required. Questions: [email protected], The Sky Bringup, LLC.